Efficiently route callers to multiple offices, departments or people

• Effective call handling & distribution
• Network-based solution
• No on-site equipment or software
• Creates a professional customer-facing image
• Increase call handling efficiency
• No lost calls
• Fully scalable with unlimited capacity
• Calls routed to the correct department every time
• Up to 5 legs available as standard
• Queuing facility option available on each leg
• Personalised 'On-hold' messages & prompts
• Accurately monitor call activity & distribution
• Monitor call handling efficiency (in real-time)
• Choose where & when your receive calls
• Choose where & when your receive calls
• Mobility - its easy to move location, just amend your settings
• Very cost effective
• No upfront capital expenditure costs

• Works in conjunction with any new or ported '08' numbers
• Approximately 3-5 days to set-up
• Calls delivered to any fixed UK landline
• Calls can be delivered to many countries abroad at no cost to you (ask for details)
• No new phone lines required
• No changes to your existing numbers