The ultimate in network-based call flow control

• Hold & Queue calls within the telephone network
• Helps you easily deal with high volume call-flow at busy times
• Self-record personalised 'waiting' and 'on-hold' messages to your callers
• Unlimited network capacity - no engaged tones - ever!
• True queuing service (last waits longest)
• Reduce your phone line requirement & rental costs
• Low start up cost & rental
• No capital expenditure cost
• No on-site equipment or software
• Web based management portal to amend settings
• Live queuing & call handling stats
• Rising position in queue message to callers (optional)
• 'Queue Jump' facility for your best customers
• Maximum queue length, waiting time & connected calls option
• Up to 2 destination numbers per queue
• Call 'roll-over' facility if 1st choice delivery number is busy or unanswered.
• Out of hours message facility
• Out of hours/lines busy voicemail facility
• Maximise efficiency & resources

• Works in conjunction with Talk-Star star '08' non-geographic numbers, ported landline numbers or Talk-Star 'Virtual Mobile' numbers
• Very quick to set-up, usually live in 2-3 days
• Activated remotely
• No engineering visit required
• Easy to use, little training required